Discoverability. The ability to easily find functionality and manage it. Often users do not understand what the assistant is capable of and what tasks they can solve. For example, did you know that Google Assistant can roll a die? I like t…
People are already accustomed to graphical interfaces: they understand that the “cross” is close, the “arrow” is forward. This is not in the voice, and as soon as something goes wrong, the operator is called. The dialogue is built by analo…